Refund policy

We want every Boncap order to be perfect — but if something isn’t right, we’ve got you.

You have 14 days from the delivery date to request a return or refund on items that are defective or unsatisfactory.

The fastest way to get help?
Message us on social media with your order number, and our team will assist you as quickly as possible.

Please note:

Items must be unused and in their original condition
We do not offer refunds for general wear or user damage
As a small business, we appreciate your patience and will always work to make it right